Ryanair Bows To United Kingdom Regulator Caa Demand On Passenger Rights

The regulator said Wednesday it had begun an enforcement action against the Dublin-based airline for “persistently misleading passengers” about their rights to compensation.
The move came after the Britain’s Civil Aviation Authority (CAA) gave the budget airline gave Ryanair until 4 p.m. GMT (12 p.m.
“The regulator has threatened to take legal action after Ryanair on Wednesday scrapped 18,000 flights in a second round of cancelations following the airline’s admission that it “messed up” scheduling of pilot vacations.
“This issue is urgent as passengers may already have been disadvantaged by taking a decision based on misleading information provided by Ryanair,” Haines said in the letter.
Ryanair issued a statement Friday informing passengers about their right to compensation for thousands of canceled flights as the budget airline faced the threat of legal action over allegedly misleading statements made so far.

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