Concentrate on CEO Brian Cornell says he’s optimistic about the vacation season and consumer self-confidence, and still sees plenty of opportunities in retail.
As all stores head into the key season, the Minneapolis-based discounter he has led since 2014 has been revamping its stores, opening more compact locations in urban markets and trying to provide more expert customer assist in areas like food, attire, and electronics.
Retailers overall are actually under pressure to make the stores even more inviting and offer encounters buyers couldn’t get online, due to customers increasingly choose the convenience of shopping on the internet.
Target offers new store brands, eight that will end up being available for the very first time for the vacation season. Which includes the much-anticipated Heart & Hand by Magnolia, a life-style brand from Chip and Joanna Gaines of HGTV’s “Fixer Upper.”
Target’s been expanding online products and services including now shipping and delivery online orders from 1,400 of its 1,800 stores for faster delivery. It’s hiring 100,000 temporary workers, a 40 percent boost from last year, to working in its stores, stocking shelves or fulfilling on the net orders.
Cornell spoke recently with The Associated Press about the vacation season and how individuals are feeling. The interview was edited for duration and clarity.
Q: As to why do you feel optimistic about the season?
A: I feel really good. We’ve been working all season to bring our new brand offerings alive, to bring more value to the guest. We have done a lot of do the job to reimagine stores and transfer to new neighborhoods, so the holidays is where it all comes together.
Q: What’s been the a reaction to Target’s move to add dedicated experts?
A: In the event that you shop natural beauty today, we’ve someone there which can help you, who understands the category, that’s there to assist you and make a decision. In apparel, there’s somebody who can come up with an outfit for Fri night. Therefore the guest reaction has been really great. I’m absolutely confident that is leading to market-share advancements. We’re seeing stability and improvements in food and beverage and a major uptick in produce. We’ve produce experts.
Q: What’s the condition of the consumer?
A: The consumer has been incredibly resilient. I look at the latest consumer self-confidence numbers. They look seriously great, and we’re seeing site visitors up at the stores. We’re seeing visits (to your) store site grow.
I think we are going into the holidays with a well balanced consumer environment.
Q: Given a rash of layoffs at stores, do you consider the retail industry continues to be the entry point into the workforce?
A: We’re a major the main American overall economy. Factors are changing. There could be several types of retail opportunities, whether it is in a store or as a visible merchant or working in fulfilment so the jobs may transformation over time, but there’s lots of opportunities.
I still believe that for well-run retailers that have great financial fundamentals who are actually investing in the business enterprise, there’s great chance to take market show. I am totally determined to make certain Target is among those winners.